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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Renee Atkins

February 20, 2023

5  out of  5 rating by Renee Atkins
"Marie is a gem. So helpful. So friendly. You couldn't ask for better staff members. 24/7 access to an agent"

Jaylen Worrell

February 6, 2023

5  out of  5 rating by Jaylen Worrell
"Great Experience with State farm! Very professional, prompt and friendly customer service."

Marguerite Boyle

January 27, 2023

5  out of  5 rating by Marguerite Boyle
"Everyone in this Office is so helpful and so friendly!!!! They are all a pleasure to work with!!"

Grant Lyons

January 26, 2023

5  out of  5 rating by Grant Lyons
"This is the place to go for insurance. It is ashamed that you just don't get to deal with ur insurance people personaly instead of the corporate people cause there the worst corporate experience ever but tom McLoughlin and his people are the literal best people to go to for insurance they hands down do anything n everything they can for you they should run the whole company"

Moremi Fletcher

January 18, 2023

5  out of  5 rating by Moremi Fletcher
"Great service each and every time I call. They are more than eager to help me and I sincerely appreciate it!"

Thomas Cieri

January 12, 2023

5  out of  5 rating by Thomas Cieri
"Worse thing happened my truck was stolen… but friends at Tom Mclaughlins office made everything so easy and hassle free! Especially right before the holidays! I can’t thank everyone enough!"

Ron Small

December 19, 2022

5  out of  5 rating by Ron Small
"Tom Young has been great and a tremendous find for insurance needs. THANK YOU"

Festus Akunne

November 24, 2022

5  out of  5 rating by Festus Akunne
"Excellent, Danna and all members of Tom McLaughlin agent are all helpful and give positive and helpful answers ASAP when called upon. Keep it up and keep going. Good team ."

Jon Burton

October 5, 2022

5  out of  5 rating by Jon Burton
"Always good service."

Jim Klish

August 14, 2022

5  out of  5 rating by Jim Klish
"Excellent customer service."

Sherri Salmon

July 21, 2022

5  out of  5 rating by Sherri Salmon
"Just couldn't wait a moment to share the wonderful experience of being consulted by Tom Young @ Tom McLaughlin's State Farm in Bristol Pennsylvania. Tom is a rarity these days in regard to professionalism and patience. Also, is well versed regarding various policy options to meet both your safety and financial needs. He's a great agent and makes the customers needs his priority. If you are looking for an agent that supercedes expectations, Tom Young is the agent for you!"

Joseph Hetherington

May 20, 2022

2  out of  5 rating by Joseph Hetherington
"Not very helpful. Had a problem with my insurance they did not seem to want to take the time to understand or resolve."

bill duffy

April 6, 2022

5  out of  5 rating by bill duffy
"Great agency. Attentive and responsive."

Genevieve Gillespie

April 6, 2022

5  out of  5 rating by Genevieve Gillespie
"Kerry is fantastic to deal with. She is very professional, sweet, and happy to help with all your insurance needs. I had a difficult time canceling my old insurance, and Kerry Swept in and magically everything was in order! Thank you again for all your help! I am happy I made the switch!"

A Dean

February 26, 2022

5  out of  5 rating by A Dean
"He is always professional and good at following up!"

Jackie Sweeney

February 17, 2022

5  out of  5 rating by Jackie Sweeney
"Rob Wiggins was fast, knowledgeable and efficient!"

Annie Laib

February 11, 2022

1  out of  5 rating by Annie Laib
"Its annoying when you search for new insurance rates you get not one but many insurance agents sending you emails which disturbs me this mone in particular does not give you a link to unsubscribe you."

Jim Nelson

December 9, 2021

5  out of  5 rating by Jim Nelson
"I work with Marie Keen at Tom’s office all the time. She always responds promptly and provides professional guidance when I ask for it. I have been a State Farm customer for auto and life insurance for 25 years. I recently bought a house and added home owners insurance."

Kyree Ransome

December 9, 2021

5  out of  5 rating by Kyree Ransome
"I have been insured by this office for nearly 15 years and they have never disappointed. Marie Keen has helped me through every aspect of my life through this point. From multiple rental insurance policies, car insurance, home owner's insurance policies, and now life insurance. Marie is always available to take my phone calls, or emails and she provides sound advice and guidance whenever I need it. She has become more like family to us over the years and we could not ask for a better representative. Thank you for all you do!"


December 9, 2021

5  out of  5 rating by TIM ODONNELL

Earl James

December 9, 2021

4  out of  5 rating by Earl James
"The Tom McLaughlin firm is friendly, ready and willing to lend assistance to their clients especially when it came to working to getting me a good price on my insurance."

Jim King

December 9, 2021

5  out of  5 rating by Jim King
"Everyone in Tom’s office has always been so helpful! I work with Kerry Bradley and reach out to her directly every time I call. She is responsive, professional, and so personable every single time. Thank you, State Farm, for taking care of me!"

Colleen Afanassiev

December 8, 2021

5  out of  5 rating by Colleen Afanassiev
"Kerry Bradley was awesome to work with. She was professional and quick to attend to our needs. We have already recommended State Farm Insurance and Kerry Bradley to our friends and family."

Jennifer Hagan

December 8, 2021

5  out of  5 rating by Jennifer Hagan
"Kerry is always helpful! I have been a customer for 10 years and have needed many changes to my policies this year due to relocating. Kerry is responsive and helpful for any question or change that need to be addressed."

Ryan Sullivan

December 8, 2021

5  out of  5 rating by Ryan Sullivan
"Rob Wiggins was very helpful and knowledgeable. He was very insightful and I would strongly recommend him and the Tom McLaughlin office."